Living Well Family Chiropractic Privacy Policy
Draft Not yet in effect. Placeholder: Dr. Nate to review (ideally with a lawyer) before launch, especially the Washington consumer health data section.
Last updated: Draft, not yet in effect
Your health information as a patient
If you are a patient, your health information is protected by HIPAA and described in our Notice of Privacy Practices. This website does not collect patient health information. Please don't send health details through any form on this site. Call us at (509) 881-4255 instead.
What this policy covers
This policy explains what information we collect when you visit livingwellfamilychiropractic.com, how we use it, and your choices.
Information we collect
When you sign up for free tips by email
Our "Free tips" forms ask for your name, email address, and the topic you want tips about (for example, back pain). We also record that you checked the consent box, the wording you agreed to, the page you signed up on, and the date and time. We don't ask for health history, symptoms, insurance or date of birth, and we ask you not to include them.
When you browse the site
This site does not set cookies. It does not use advertising pixels (such as Facebook or Google Ads), and it does not record your screen, clicks or mouse movements.
We count visits and button clicks with our own analytics so we know which pages help people. For each count we record the page, the date, the website or campaign that sent you (for example, "google.com" or our newsletter), and, for some clicks, which product, program, membership plan or email topic it was. We do not store your IP address, name, email address, or any ID that could identify you or your device with these counts. To credit the campaign that brought you, your browser keeps that source in temporary session storage while you browse; it is deleted when you close the tab. If your browser sends a Global Privacy Control signal, we don't count your visit at all.
We also use Cloudflare Web Analytics, which counts visits without cookies. Our hosting provider (Cloudflare) processes standard technical information such as your IP address and browser type to deliver the site and protect it from abuse.
Embedded videos
Videos are shown in YouTube's privacy-enhanced mode and load only when you press play. Once you play a video, YouTube (Google) may collect information under its own privacy policy.
How we use your information
- To send the educational emails you asked for, about the topic you chose
- To answer you when you contact us
- To keep the site secure and working
We do not sell, rent, or trade your personal information.
Washington consumer health data
Under Washington's My Health My Data Act, the topic you choose when you sign up for free tips (for example, "sciatica") may be considered consumer health data. We collect it only with your consent, use it only to send you emails about that topic, never sell it, and share it only with the service providers that help us send email. You can ask us to see or delete it, or withdraw your consent, at any time (see "Your choices" below).
Our visit and click counts, including counts of signups by topic, are not linked to you: they contain no name, email, IP address or other identifier.
Who we share information with
Only service providers that help us run the site and send email, who may use it only for that purpose: our website host (Cloudflare) and our email-sending provider. We may also disclose information if the law requires it.
Links to other sites
Some links take you to other services with their own privacy policies, including online booking and our clinic shop (CC360), our Fullscript supplement store, and product links on our Products I Use page and blog. Some product links are affiliate links: if you buy through them, we may earn a small commission at no extra cost to you.
Your choices
- Unsubscribe at any time with the link at the bottom of every email.
- Access, correct or delete your information, or withdraw consent: email drnate@livingwellfamilychiropractic.com or call (509) 881-4255. We'll respond within 45 days.
How long we keep it
We keep your email signup information until you unsubscribe or ask us to delete it. After you unsubscribe, we keep only your email address on a "do not email" list so we don't contact you again.
Security
We use reasonable safeguards to protect your information. No website or email system is perfectly secure.
Children
This site is not directed to children under 13, and we don't knowingly collect their information. Parents can contact us to have a child's information removed.
Changes to this policy
If we change this policy, we'll post the new version on this page with a new "last updated" date.
Contact us
Living Well Family Chiropractic
218 E Woodin Ave, Suite 2, Chelan, WA 98816
(509) 881-4255 · drnate@livingwellfamilychiropractic.com